SpinGenie Cookie Policy

At SpinGenie, we believe in being open and transparent about how we use technology on our website. This Cookie Policy explains what cookies are, how we use them on spingenie.com, and what choices you have regarding their use. By continuing to browse our platform after being presented with our cookie notice, you consent to our use of cookies as described in this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies and similar tracking technologies to make our platform work correctly, remember your preferences, and help us improve your overall experience. These files are stored locally on your device and allow our servers to recognise you when you return to SpinGenie Casino.

Cookies can be classified by their origin (first-party or third-party) and by how long they remain on your device (session cookies or persistent cookies). Session cookies are deleted automatically when you close your browser, while persistent cookies remain on your device for a set period or until you delete them manually.

How We Use Cookies at SpinGenie

We use cookies for several important purposes across our platform. Whether you access us via desktop, the SpinGenie app on iOS or Android, or through mobile login, cookies play a central role in delivering a smooth and secure experience. Below we outline the main categories of cookies we deploy.

Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, services you have requested — such as completing your SpinGenie login, accessing your account, or processing deposits via PayPal, Trustly, Visa debit, or Apple Pay — would not be possible. We do not require your consent to place these cookies, as they are fundamental to the operation of our platform. Examples of what these cookies do include:

• Maintaining your session while you are logged in to your SpinGenie Casino account
• Enabling secure payment processing during deposits and withdrawals
• Preventing fraudulent activity and ensuring account security
• Remembering items in your session (for example, your game preferences)
• Enforcing our responsible gambling tools and player verification requirements under our UKGC licence (account number 39326)

Performance and Analytics Cookies

Here at SpinGenie, we use performance cookies to collect information about how visitors interact with our website. This data helps us understand which pages are most visited, where errors occur, and how we can improve navigation. All data collected through these cookies is aggregated and anonymous — we cannot identify you personally from this information. These cookies allow us to:

• Measure website traffic and user behaviour patterns
• Identify and resolve technical issues quickly
• Test new features before making them available to all players
• Improve loading speeds and overall platform performance

Functionality Cookies

Our SpinGenie platform uses functionality cookies to remember choices you make and provide enhanced, personalised features. For example, these cookies allow us to remember your language preferences, your display settings, and which games you have recently played. If you log in via the SpinGenie mobile login or through our app, functionality cookies help us restore your session settings quickly and efficiently.

Targeting and Advertising Cookies

We and our selected third-party partners use targeting cookies to deliver advertisements and promotions that are relevant to your interests. These cookies track your browsing activity across our site and may be used to build a profile of your preferences. For example, if you have shown interest in our SpinGenie free spins offers or specific bonus promotions, these cookies help us present relevant content to you. Our advertising partners include game suppliers and promotional networks associated with our platform.

Please note: we do not sell your personal data to third parties. Targeting cookies are used solely to improve the relevance of the marketing communications and SpinGenie bonus offers we present to you.

Third-Party Cookies

Some cookies placed on your device when you visit SpinGenie Casino originate from third-party service providers. We work with trusted partners — including game providers such as NetEnt, Microgaming, Evolution, Playtech, and Pragmatic Play — who may set their own cookies to enable embedded content and ensure games load correctly. Additionally, analytics providers and payment processors such as PayPal and Trustly may place cookies as part of their service delivery.

We do not control third-party cookies and recommend you review the privacy and cookie policies of these providers directly. Our use of third-party services is governed by agreements that require these partners to handle your data responsibly and in compliance with applicable law.

Cookie Consent and Your Choices

When you first visit our website, we present you with a cookie consent notice that allows you to accept or manage your cookie preferences. You are free to withdraw or adjust your consent at any time. At SpinGenie, we respect your right to control the data collected about you, and we provide the following options:

• Accept all cookies — you allow all categories of cookies described in this policy
• Manage preferences — you select which non-essential cookie categories to enable or disable
• Reject non-essential cookies — only strictly necessary cookies will be placed on your device

Please be aware that disabling certain cookies may affect the functionality of our platform. For example, rejecting functionality cookies may mean that your preferences are not saved between sessions, and some features of the SpinGenie app or desktop site may not operate as intended.

Browser-Level Cookie Controls

In addition to our on-site consent tools, you can manage cookies directly through your browser settings. Most browsers allow you to block, delete, or receive warnings before cookies are stored. Here are links to guidance for common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

If you access our platform through the SpinGenie app on iOS or Android, you can also manage cookie-related permissions through your device's privacy settings.

Cookies and Responsible Gambling

We take responsible gambling seriously. As a licensed operator under the UK Gambling Commission (UKGC account number 39326), operated by Skill On Net Ltd (registered in Malta, Reg. No. C50024), we use certain cookies specifically to support safe gambling practices. These include cookies that help us enforce deposit limits, self-exclusion preferences, and session time tracking. These are always treated as strictly necessary and cannot be disabled.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via email. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of SpinGenie following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies on our platform, please do not hesitate to get in touch with our support team. We are here to help:

• Email: contact@spingenie.com
• Live Chat: Available daily 06:00–00:00 (GMT)
• Postal address: SkillOnNet (UK), Suite A, 4-6 Canfield Place, London NW6 3BT

Our SpinGenie team is committed to answering your queries promptly and ensuring that your rights regarding data and cookie usage are fully respected at all times.